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Housing - Adur Homes Services
Getting involved
The people who live in our homes have a wide variety of needs and expectations.
You may want to take an active part in influencing management decisions or you may want us to help provide community facilities, events, give advice or training.
By involving residents and leaseholders in the housing management process, we can make sure that our systems and practices are user friendly and meet your needs.
We encourage all residents to take the opportunity to influence decisions at whatever level you wish.
Methods for community involvement include:
- Residents’ groups
- The Adur Consultative Forum (ACF) - a district wide umbrella group consisting
of representatives from residents’ associations and individuals -
see the ACF website (www.adurconsultativeforum.org.uk)
The ACF Resource Centre is situated at 101 North Road, Lancing, West Sussex, BN15 9BB. During opening hours, the office is staffed by ACF volunteers and acts as a drop-in and resource centre for council tenants and leaseholders. Outside of these times, the centre is used as a meeting room for residents’ associations and for tenant and leaseholder groups. It also contains a small library of publications on housing and community services and provides ACF members with computer and printing facilities. See photos of resource centre at bottom of page.
You can contact the ACF at Tel: (01273) 263386 or e-mail: acf@adur.gov.uk - The Tenants’ Compact Monitoring Group - a group of tenants and council staff who monitor the Council’s achievement in meeting the aims of the the Tenants' Compact (.PDF 2mb).
- Annual tenants’ conferences on housing related issues
- The Sheltered Housing Action Review Panel (SHARP) for residents of sheltered housing schemes
- Other focus groups or working parties on single issues
- Meetings held in areas not covered by residents’ associations
- Other one-off events such as road shows, exhibitions and open days
- Suggestion boxes in local offices, sheltered housing schemes and housing reception at the Civic Centre
- Surveys and questionnaires
- The opportunity for trained tenant and leaseholder representatives to sit on and advise on council staff interview panels
Related external sites :
- Tenant Participation Advisory Service (www.tpas.org.uk)
- Tenant Services Authority (www.tenantservicesauthority.org)
- Tenants and Residents Organisations of England (TAROE) (www.taroe.org)
- National Tenant Voice (www.insidehousing.co.uk/resources/quick-guides/the-national-tenant-voice/6501374.article)
- Residential Property Tribunal Service (www.rpts.gov.uk/about_us/lvt.htm)
For more information, please see the Tenant Participation Strategy (.PDF 60kb), or contact the Tenant Participation Officer, Barry Maxey
Photos of ACF Resource Centre
